Terms of Service

Service Scope

I8VPN provides international network connections and subscription management, with support for Windows / macOS / iOS / Android / Linux. Clients and subscription details are available through the user panel; you must log in to access your subscription. The plans available to you, remaining traffic, and validity status are shown in your account.

The service is intended to improve network connections for cross-border access. It does not include accounts, memberships, or content licenses for third-party websites. Each destination website sets its own requirements for regions, account eligibility, and access methods. Being able to connect through a route does not mean every third-party feature will be available.

Account and Subscription Rules

No email address is required; you can create an account with a username and password. Keep your login credentials, subscription address, and imported configuration secure and do not share them publicly. If you suspect your credentials have been exposed or your account is being used unexpectedly, change your password promptly and contact support by submitting a ticket.

There is no limit on the number of devices online at the same time. This applies to the account holder’s personal use and does not permit publicly sharing subscriptions, renting out accounts, reselling routes, or providing commercial relay services to others. Do not abuse interfaces through automation or continuously consume resources in a way that affects other users’ connections.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into remaining days. Traffic packages remain available until used and do not expire. Before choosing, review plan pricing and your order details in the panel, then select a traffic allowance suited to your needs.

Acceptable Use

You must comply with applicable laws and regulations where you are located and wherever your activities take place, as well as the terms of service of destination websites. Do not use the service for unlawful activity, including online fraud, violating others’ rights, distributing illegal content, malicious attacks, unauthorized system access, or data theft.

You are responsible for content you access, upload, download, or share, and must ensure you have the necessary rights or authorization. The service provides network connectivity; it does not grant rights to third-party content or replace your responsibility to determine whether your activities are lawful.

Availability and Liability

Connection performance depends on your local network, carrier routing, device settings, destination services, and maintenance. I8VPN does not guarantee that every route will connect at all times or in every network environment, or that third-party websites will keep their features available or access rules unchanged.

If you have connection issues, try updating your subscription and checking your local network and client settings, then consult the troubleshooting guide. If maintenance or route adjustments are needed, details will be shared through site announcements or the user panel.

Liability is determined by applicable law and the circumstances of each case. These terms do not exclude liability that cannot lawfully be excluded, nor do they treat third-party or external network factors as grounds to refuse investigation of a service issue.

Payment and Refund Terms

You may request a full refund for any reason within 7 days of your first payment. Submit your request through a user panel support ticket and include the relevant order details so we can verify the payment and track the request. You do not need to explain your experience or provide proof of a technical issue to request a refund under this policy.

Supported payment methods include Alipay / WeChat Pay / USDT. Follow the information shown on the order and payment pages to complete payment and avoid paying twice. Refund progress will be discussed through your support ticket. The time it takes for funds to arrive depends on the payment provider; these terms do not promise a separate arrival deadline. You may still submit a ticket about a dispute raised after the period above, and it will be handled in accordance with applicable law.

Account Termination and Changes to These Terms

If I8VPN finds unlawful use, resale or sharing, malicious attacks, or other serious violations of these terms, it may suspend the relevant connection or terminate account services depending on the impact. Decisions will be based on verifiable information. If you disagree, you may request a review through a support ticket. Related orders and refund matters will be handled under these terms and applicable law.

Updates to these terms will be published on this page, along with a revised last-updated month. Material changes to usage rules, subscription benefits, or refund arrangements will be announced on the site or through the user panel, with details about when they take effect. New terms will not retroactively reduce statutory rights that have already arisen. If you do not agree with a change, you may stop using the service going forward and contact support about your existing subscription.

For details on how account information and service data are handled, see the Privacy Policy.